Respecting your privacy

Privacy Policy

Your trust is our priority. We are committed to protecting your personal data in accordance with the GDPR.

This translation is provided for information only. The French version prevails.

1. Introduction & data controller

This Privacy Policy describes our practices regarding the collection, use and protection of the personal data you provide to us when you use our website normandie-structures.fr.

The data controller is NORMANDIE STRUCTURES, a SARL with share capital of €8,000.00, registered with the Évreux Trade and Companies Register (RCS) under number 448 865 220, whose registered office is at ZI de la Porte Rouge, Rue de la Porte Rouge, 27150 Étrépagny, France.

2. Personal data collected

We limit the collection of personal data to what is strictly necessary (data minimisation):

Via the contact form

Surname and first name
Email address
Phone number
Company / local authority name (optional)
Subject and content of the message

While browsing

No browsing data is collected: the website does not use any audience measurement tool. See our cookie policy.

3. Purposes and legal bases of processing

Your personal data is processed for the following purposes:

Responding to your requests: Processing the messages you send via the contact form, preparing bespoke quotes or answering your technical questions. The legal basis is our legitimate interest in responding to you, or pre-contractual measures taken at your request.
Audience measurement: none at present. If a tool is added, it will only be activated with your prior consent, and this policy will be updated.

4. Sharing and security

Your data is intended exclusively for the authorised departments of Normandie Structures (engineering office, sales department). We never market, rent or sell your personal data to third parties.

The website uses the secure HTTPS protocol and all communications with our server are encrypted.

5. Retention period

Prospect / quote data: 3 years from your last contact with us if no contract is concluded.

Billing / customer data: Kept for the duration of the business relationship, plus the statutory limitation periods (10 years for invoices).

Cookies: Max 6 months.

6. Your data protection rights

In accordance with the applicable regulations (GDPR), you have the following rights regarding your personal data:

Access & rectificationYou can request a copy of your stored data at any time, as well as its modification or update.

Erasure (right to be forgotten)You can request the permanent deletion of your personal data if it is no longer legally required.

Objection & restrictionYou can object to a specific processing operation or request the temporary suspension of the use of your data.

PortabilityYou can retrieve the data you have provided in an open, structured format in order to transfer it to another third party.

To exercise any of these rights, please contact our data protection department by email: contact@normandie-structures.fr.

If, after contacting us, you consider that your rights have not been respected, you can lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés, the French data protection authority - www.cnil.fr).